Final answer:
A business must provide quality products to maintain customer satisfaction and loyalty.
Step-by-step explanation:
When a business consistently delivers high-quality products, customers are more likely to continue purchasing from that business and recommend it to others. For example, a well-established grocery store with a good reputation can charge a higher price than a temporary stand at a local farmer's market because customers trust the store's commitment to quality. A business must provide customers with quality products to maintain customer satisfaction and loyalty.