The statement that one should express concern for customer safety is A. True.
Why should concern be expressed ?
Expressing concern for customer safety and letting them know that you would like to see them return to your establishment is a responsible and customer-focused approach.
It shows that you prioritize their well-being and value their patronage. This type of communication can help build trust and maintain a positive relationship with your customers.
When you let customers know that you value their business and want to see them return, it can increase their loyalty to your establishment. It's a way of acknowledging their importance and encouraging future visits or purchases.