Final answer:
Ben was able to set a comparative standard for job satisfaction, measure the ranking appraisal system's effectiveness, assess long-term impacts on morale, productivity, and job satisfaction, and identify unforeseen issues through surveys conducted before and after system implementation. The correct answer is A) Measure the effectiveness of the new ranking appraisal system through employee feedback.
Step-by-step explanation:
By surveying employees before and after the introduction of the ranking appraisal system, Ben was able to accomplish several objectives:
- Establish a baseline for employee satisfaction and engagement before implementing the new appraisal system. This acts as a comparative standard to judge future responses against.
- Measure the effectiveness and receive feedback on the new system by examining changes in employee attitudes and opinions pre- and post-implementation.
- Assess the impact of the appraisal system on factors such as employee morale, productivity, and job satisfaction over time, which helps in understanding the system's long-term effects.
- Identify any potential issues and challenges that might arise during the transition to the new appraisal system that were otherwise not anticipated.
Additionally, this process would provide data on more global aspects of job satisfaction, potentially informing the organization of broader effects beyond the scope of the mere efficiency of the new appraisal system.