Question

Iris is an Amazon.com seller who sells refurbished cameras and televisions. They want to offer a Coupon to help drive product awareness during the holidays, but when they go to set up the Coupon, they get a notice that they are unable to offer this type of promotional offering. Which of the following reasons is why Iris is unable to offer Coupons to their customers?

a. Certified refurbished (renewed) products are ineligible for Coupons.
b. Only vendors are allowed to offer Coupons.
c. Coupons can’t be offered during holiday seasons.

Answer 1

Iris cannot offer Coupons for her refurbished camera and television products because Amazon's policies exclude certified refurbished (renewed) products from coupon eligibility.

Step-by-step explanation:

Iris is unable to offer Coupons to their customers because certified refurbished (renewed) products are ineligible for Coupons. This restriction is likely in place to ensure the integrity and reputation of new products being sold with official promotions.

While it might seem like a limitation, it is an Amazon policy designed to differentiate between new and refurbished items, thereby protecting consumer expectations and upholding brand standards. Offering discounts on refurbished products can also be more complex, as their pricing may already be significantly lower than new items, so other promotional methods might be more suitable.

Iris is unable to offer Coupons to their customers because certified refurbished (renewed) products are ineligible for Coupons. When selling refurbished cameras and televisions, it is important to note that these items have already been used and repaired to a certain extent. As a result, Amazon does not allow coupons to be applied to such products.

This is to ensure that customers are aware of the condition of the item they are purchasing and are not misled by any additional discounts.