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what additional information would be useful in aligning the fm organization's strategy with the demand organization's objectives based on this balanced scorecard?

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Final answer:

To align an FM organization's strategy with a demand organization's objectives, additional information about the demand organization's internal dynamics, manager's work style, team sentiment, transparency, and cultural fit is important.

Step-by-step explanation:

When aligning the Facilities Management (FM) organization's strategy with the demand organization's objectives, additional information would be useful in ensuring that both entities are moving towards common goals. Utilizing a balanced scorecard provides a framework for this alignment, but to make a more informed determination, one needs to consider several aspects of the demand organization.

Understanding your manager's work style, such as whether they are collaborative, detail oriented, or big-picture oriented, can reveal how strategies and objectives might be shaped within the demand organization.

Evaluating how the team feels about the manager and identifying the manager's strengths and weaknesses can also provide insights into the internal dynamics that could influence strategic alignment.

Additionally, the level of transparency a manager has in forwarding relevant information is critical for effective communication and collaboration between the FM organization and the demand organization.

To further align the strategies, it is important to anticipate the questions the demand organization might ask to assess whether the FM organization is the right fit for their organizational culture.

Furthermore, as an established firm's strategy leads to profitability, the need for personal acquaintance with individual managers diminishes, since information regarding the company's products, revenues, costs, and profits becomes more widely available to external investors like bondholders and shareholders.

This shift suggests that organizational strategies and objectives might be better aligned when based on available performance data rather than personal relationships with managers.

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