Final answer:
Jiaqi likely has neurological damage, which is impacting her ability to navigate the city due to affected brain regions like the hippocampus or parietal lobes.
Step-by-step explanation:
Jiaqi has neurological damage and as a result has a great deal of difficulty finding her way around the city. This condition could be due to various factors such as trauma to the brain, neurodegenerative diseases, or congenital conditions that affect the neural pathways responsible for spatial navigation and memory.
People with damage to certain parts of the brain, like the hippocampus or parietal lobes, may experience disorientation and an impaired ability to navigate, which is essential for finding one's way around new or familiar environments.