Final answer:
If the American Airlines website crashed while using frequent flyer miles, it is unlikely to be a scam. Contact customer support for assistance.
Step-by-step explanation:
If the website crashed while you were in the process of using your American Airlines frequent flyer miles to buy tickets, it is unlikely to be a scam. Technical glitches and website crashes can happen due to various reasons, such as server issues, high traffic, or software bugs. It is important to check if the website crashed for everyone or just for you. In case the mileage went up after the site crashed, it could be a result of a duplicate transaction or a delayed system update.
It is advised to contact American Airlines customer support for assistance in resolving the issue. They will be able to provide further information and help you with the ticket purchase using your frequent flyer miles.
Advantage members earn points when they spend money with American, and those points can be redeemed for free flights and other perks.
Most frequent flyer programs are free to join, so there's no harm in signing up for a flock of them. If you sign up for a miles credit card, you may earn initial bonus miles, but your card may carry an annual fee in addition to typical credit card interest and charges.