Final answer:
The mistake in the goal-setting process with Rosa could be not involving her in the process, which is crucial for aligning her responsibilities with the unit's goals and ensuring her engagement and understanding of the objectives.
Step-by-step explanation:
The question describes a scenario where, as a senior credit manager assisting a direct report in setting individual goals, a mistake has been made in the goal-setting process. The mistake mentioned is not specified in the context provided, but the options given are typical errors that can occur during goal setting: (A) Failing to provide feedback, (B) Setting unrealistic goals, (C) Not involving Rosa in the goal-setting process, and (D) Lack of clarity in goal definition.
Effective goal setting involves collaboration between the manager and the employee to ensure the goals are relevant and attainable. It incorporates clear communication, realistic expectations, and regular feedback. A common mistake in this context can be not involving Rosa in the goal-setting process, which could lead to her feeling disengaged or unclear about how to achieve the objectives. Transparency and involvement are crucial for employee buy-in and success.