Final answer:
Requiring employees to work on Black Friday can lead to dissatisfaction and impact productivity, which may hurt customer relations and the long-term profitability of a business. Employee well-being is crucial in maintaining a competitive edge and should be balanced with customer demand.
Step-by-step explanation:
When employees are required to work early on Black Friday, missing out on holiday celebrations with their families, this can lead to employee dissatisfaction and potentially negatively impact productivity. Dissatisfaction arises because employees feel that their personal time and well-being are not valued, which can lead to decreased morale and a decrease in the quality of customer service they provide. This, in turn, may hurt customer relations and the store's reputation.
Furthermore, while extended hours might initially seem to increase profits, the long-term consequences of unhappy employees may offset any temporary financial gains. Competition from other firms with better or cheaper products can also influence consumer choice, leading to a potential reduction in business profits, and eventually, could contribute to a business being driven out of the market and the loss of jobs for workers.
On the other hand, companies that manage to balance employee well-being with customer demand effectively may find an advantage in the competitive market. Consumer culture and the demand for better or less expensive products drive the economy, but at the cost of labor conditions, which can worsen without proper regulations and worker protections.