Final answer:
Address the cold room by checking the thermostat, making adjustments, reporting any issues for repair, and providing temporary warming measures like additional blankets.
Step-by-step explanation:
When entering a resident's room that feels cold and the thermostat reads 62 degrees Fahrenheit instead of the set 68 degrees, the best action to take would involve several steps. First, ensure that the thermostat is functioning properly and attempt to adjust the temperature to make the room comfortable for the resident. If this does not work or if the heating system appears to be malfunctioning, report the issue to maintenance or a supervisor to have it examined and repaired as soon as possible. In the meantime, provide additional blankets or a portable heater, if permitted, to keep the resident warm and prevent discomfort or potential health issues such as hypothermia.