Final answer:
After inspecting soft goods, technicians should ask the customer to separate items into those to be saved and those to be discarded, in line with sustainable practices.
Step-by-step explanation:
After inspecting soft goods, technicians should ask the customer to separate items into those to be saved and those to be discarded. This process falls in line with sustainable practices such as repairing and maintaining products to extend their use, thus reducing waste. Technicians play a crucial role in helping customers make decisions about which items are worth saving and which should be responsibly disposed of, potentially directing them to reuse centers or recycling facilities where applicable. By engaging with customers about the condition and value of their items, technicians ensure that only goods with potential utility are retained, fostering both economic and environmental efficiency.