Question

Both Jane and Joey believe that their boss makes them stay late to complete work and are assigned challenging workloads. Even though they have the same beliefs about their boss, Jane complains to higher management about her boss' behavior whereas Joey does not complain. According to the model of emotions, attitudes, and behavior, Jane and Joey probably engaged in different behavior toward their boss because:

A. they might have different feelings about their boss's characteristics.
B. their unique experiences in the past have reinforced different behavior intentions.
C. they experience different emotions regarding staying late for work and observing their boss's poor interpersonal skills.
D. All of the answers are correct.
E. The model of emotions, attitudes, and behavior cannot explain why people with the same beliefs engage in different behaviors.

Answer 1

Jane and Joey's different behaviors are explained by the model of emotions, attitudes, and behavior due to a combination of their individual feelings, past experiences, and emotional reactions to their boss's actions. The correct option is D.

Step-by-step explanation:

According to the model of emotions, attitudes, and behavior, Jane and Joey probably engaged in different behavior toward their boss because D. All of the answers are correct.

This model suggests that behavior is influenced not only by beliefs about a situation but also by the emotions and experiences associated with it.

Jane may have different feelings about her boss's characteristics, suggesting that although both believe their boss's actions are unfair, their emotional responses to these actions may differ.

Jane's decision to complain could be motivated by stronger negative emotions such as frustration or anger.Their unique experiences in the past could also have contributed to reinforcing different behavioral intentions.

If Jane had previous success in changing outcomes through complaints, she might be more inclined to do so again. Joey, on the other hand, could have learned that not complaining leads to less conflict or has never seen complaints lead to positive changes.

Finally, Jane and Joey might experience different emotions regarding the specific scenarios they encounter at work, such as staying late.

If Jane feels more intensely about the fairness of her work-life balance, this could drive her to take action and complain, while Joey might place less emphasis on these aspects or cope differently. The correct option is D.