Final answer:
The false statement about emotional intelligence is that older employees tend to have lower levels of emotional intelligence than younger employees, as it usually increases with age.
Step-by-step explanation:
The question asks which statement about emotional intelligence is FALSE. The correct answer is (c) Older employees tend to have lower levels of emotional intelligence than do younger employees. Studies generally suggest that emotional intelligence tends to increase with age and experience, which would make this statement false. The other options can be considered true: emotional intelligence can indeed be learned (a), there is some evidence suggesting that medical professionals have slightly below average emotional intelligence (b), emotional intelligence is related to the concept of maturity (d), and people with high emotional intelligence often perform better in jobs that require emotional labor (e).