Question

Managing our emotions and the emotions of others represents:

A. the main feature of psychological contracts.
B. the highest level of emotional intelligence.
C. one of the four parts of the circumplex model of emotions.
D. one of the main causes of continuance commitment.
E. one of the four categories in the exit-voice-loyalty-neglect (EVLN) model.

Answer 1

Managing our emotions and those of others is represented by the highest level of emotional intelligence, which is option B from the given choices.

Step-by-step explanation:

Managing our emotions and those of others refers to emotional intelligence, a concept that involves identifying and managing one's own emotions as well as recognizing and influencing the emotions of others. The most direct answer to the student's question, which is managing our emotions and the emotions of others represents the highest level of emotional intelligence, is option B. This is because emotional intelligence enables us to navigate social complexities and make personal decisions that will achieve positive results, both of which are critical for effective interpersonal interactions.