Final answer:
OneAgent versions are supported for 1 year for premium customers, after which it is recommended to upgrade to receive continued support.
Step-by-step explanation:
For premium customers, OneAgent versions are supported for a duration of 1 year.
This means that updates and technical support are available for the version of OneAgent that you are using for a full year following its release.
After this period, it's important to upgrade to a newer version to maintain support and take advantage of the latest features and security updates.