Final answer:
Customers should update ActiveGates with the latest software to ensure they function correctly, which includes applying updates and patches that provide security and performance improvements.
Step-by-step explanation:
To ensure ActiveGates work properly, customers should update them with the latest software. This practice involves downloading and applying the latest updates and patches from the provider, which often contain important security fixes, performance enhancements, and new features. While regularly restarting ActiveGates and monitoring them manually can be part of a maintenance routine, they are not the primary actions for ensuring optimal functioning. It's also not advisable to keep them isolated from the network as they need to communicate with the components they are meant to connect with.
To ensure that ActiveGates work properly, customers should regularly update them with the latest software. Keeping the software up-to-date ensures that the ActiveGates have the latest features, bug fixes, and security patches. This is essential for maintaining the performance, reliability, and security of the ActiveGates in the Dynatrace environment.
While regular monitoring is also important for overall system health, and isolation from the network may be relevant for security considerations, updating with the latest software is a key step in maintaining the functionality and effectiveness of ActiveGates.