Question

You are on the Ryerson University and Archives online and click on a journal that may be relevant to a research project you are doing. The Scholars Portal crashes and the site appears to be facing technical difficulties, thus preventing you from going to that journal link. This is an example of what?

A) Technical glitch
B) User error
C) System maintenance
D) Not clear

Answer 1

The sudden crash of the Scholars Portal on the Ryerson University and Archives website represents a technical glitch, which is a temporary problem in the system.

Step-by-step explanation:

If you click on a journal link on the Ryerson University and Archives online and the Scholars Portal crashes or the site shows technical difficulties that prevent access to the journal, this situation is an example of a technical glitch. A technical glitch means there is a sudden, small, and often temporary problem within the technological system. It's not due to a user error, which would imply you did something wrong; nor is it necessarily system maintenance, which is typically planned and communicated ahead of time. Since the portal crashed unexpectedly, implying a malfunction of some sort, the appropriate answer is (A) Technical glitch.