Question

The best approach for a security guard to take when dealing with a large crowd of people is to:

A) assume that all large crowds are violent and call the police immediately
B) take charge of the situation as aggressively as possible and as quickly as possible, before things get out of hand
C) recognize that most crowds are peaceful, and ignore them unless something happens
D) recognize that all crowds have the potential for danger, and monitor what they are doing very closely and carefully
E) approach the crowd and try to establish friendly relations with the leaders

Answer 1

The best approach for a security guard managing a large crowd is to recognize the potential for danger while closely and carefully monitoring the crowd's behavior, using nonaggressive language and strategies informed by emergent-norm theory.

Step-by-step explanation:

When dealing with a large crowd, the best approach for a security guard is to recognize that all crowds have the potential for danger, and monitor what they are doing very closely and carefully. This option is informed by the emergent-norm theory, which suggests that crowds are able to develop their own definition of the situation. Additionally, different types of crowds exist - casual, conventional, expressive, and acting crowds, each with its own dynamics and potential for peaceful or harmful conduct. In any interaction with a crowd, it is important to use nonaggressive language and maintain a state of alertness to ensure safety and order.