Question

You are working in a commercial complex when you receive a motion sensor alarm in one of the units. Upon investigating at the unit you see that two helium balloons have set off the alarm. What should you do next?

A) Reset the alarm, write the details in your memo book and fill out an incident report when you get back to your desk
B) Remove the balloons, Reset the alarm and leave a note for the client
C) Destroy the balloons and return to your desk
D) Do nothing and ignore the alarm if it goes off again

Answer 1

Reset the alarm, remove the balloons, document the incident, possibly fill out an incident report, and leave a note for the client to inform them of what happened.

Step-by-step explanation:

Upon receiving a motion sensor alarm triggered by helium balloons, the correct course of action would be to reset the alarm, remove the balloons that caused the false alarm, document the incident in a memo book, and if required by the company's protocol, fill out an incident report when returning to the desk. Leaving a note for the client could also be a professional courtesy to inform them of the incident and the actions taken. It is important to address false alarms as ignoring them can lead to complacency and potentially missing genuine security threats in the future.