Final answer:
To resolve the issue of a remote computer not being reachable by Host Name in Remote Desktop, verify DNS settings, check network cables, restart the remote computer, and as a last resort, reinstall Remote Desktop software. Start with confirming DNS settings as they are frequently the root of such issues.
Step-by-step explanation:
When facing an issue where a remote computer is not reachable by using a Host Name while using a Remote Desktop, there are several troubleshooting steps you can consider.
- Firstly, verify DNS settings to ensure that the computer's correct IP address is associated with the hostname. DNS issues are a common cause of such connectivity problems.
- If the DNS settings seem correct, check network cables to ensure that there are no physical connectivity issues.
- Although restarting might seem basic, sometimes a restart of the remote computer can resolve underlying issues like network configuration problems or temporary software glitches that are affecting its visibility on the network.
- Reinstalling Remote Desktop software might be considered if there are software-specific issues, but this is less likely to be the problem if it was working previously.
Keep in mind that while checking network cables might seem irrelevant if the computer is on the same network and was previously accessible, it's still a valid preliminary check before delving into more complex troubleshooting