Question

I'd level shift... "You know what? You're right! There are only a certain number of things any agent can do to get a home sold and I think the final decision is not based on what I do differently...

"I think the real issue is how you feel about the agent representing you... So tell me, what qualities are you looking for in an agent?
Did you see how I shifted from "What do you do different?", to "What qualities are you looking for?"
Top agent alternative:
"My results!"
A) Focusing on the limitations of agents in selling homes.
B) Shifting the conversation to the client's desired agent qualities.
C) Emphasizing the uniqueness of the agent's selling approach.
D) Prioritizing results over the agent's specific qualities.

Answer 1

The conversation shifts to focus on what qualities a client looks for in a real estate agent, emphasizing the personal relationship and trust element of the client-agent interaction, with the correct answer being B) Shifting the conversation to the client's desired agent qualities.

Step-by-step explanation:

The portion of the conversation you've highlighted demonstrates shifting the conversation to the client's desired agent qualities. More specifically, it transitions from discussing the actions any agent can take to sell a home to focus on the personal relationship and trust between the client and the agent. This is an effective communication technique that draws the client into a more engaged and personal dialogue, potentially leading to a more successful working relationship. The best answer, given the provided options, would be B) Shifting the conversation to the client's desired agent qualities. It's important to note that while results are crucial, this portion of the dialogue specifically aims to understand what the client values in an agent, thus leading the conversation toward a more client-centric perspective.