Question

Which of the following can you do when creating a service catalogue variable?

a. Make a variable read-only or hide it while defining the variable.
b. Make a question choice inactive.
c. Make a group of CheckBox variables mandatory in Service Portal.
d. Apply a custom font style to the variable.

Answer 1

In creating a service catalogue variable, you can make it read-only or hidden, make question choices inactive, and make CheckBox variables mandatory. Custom font styles are not typically a standard option and might require additional customization.

Step-by-step explanation:

When creating a service catalogue variable, the following actions can typically be performed:

• Make a variable read-only or hide it while defining the variable.
• Make a question choice inactive.
• Make a group of CheckBox variables mandatory in Service Portal.
• However, applying a custom font style directly to the variable is not standard functionality and may require custom CSS or theming within the platform.

These abilities allow for flexibility and customization to ensure that the service catalogue provides a clear and appropriate interface for users.