Final answer:
The two pieces of software included with most new printers and installed by the user are device drivers and printing software.
Step-by-step explanation:
The correct answer is a) Device drivers and printing software. When a new printer is purchased, the user is typically required to install the device drivers and printing software that come with it.
Device drivers are software programs that allow the operating system to communicate with the printer. They provide the necessary instructions for the printer to function correctly. Printing software, on the other hand, is used to control the printing process and manage print jobs.
For example, if you buy a new printer, you will usually receive a driver disc or a link to download the drivers and printing software from the manufacturer's website. You will have to install these programs on your computer before you can start using the printer.