Question

A technician has repaired a failing laser printer that was not able to pull the paper from the input tray. After installing the replacement parts, the technician tested the printer with a test page and everything worked as expected. Which would be a possible next step to complete the troubleshooting process?

a) Conduct a paper quality test
b) Perform a firmware update
c) Replace the toner cartridge
d) Test the printer with different paper types

Answer 1

A possible next step to complete the troubleshooting process for the laser printer would be to test the printer with different paper types.

Step-by-step explanation:

A possible next step to complete the troubleshooting process for the laser printer would be to test the printer with different paper types. The technician has already repaired the issue with the printer not pulling the paper from the input tray, and testing it with different paper types would help determine if the problem is specific to a particular type of paper.