Final answer:
The feature that allows for creating reusable components to run common tasks in Virtual Agent conversations is called 'Topic blocks'. They encapsulate specific tasks and can be used repeatedly, offering efficiency and maintainability for dialogue flows in Virtual Agents.
Step-by-step explanation:
The feature that creates reusable components to run common tasks in Virtual Agent conversations is known as 'Topic blocks'. A 'Topic block' can be defined as a predefined or custom-built module that encapsulates a specific task or sequence of actions within a conversation flow, and it can be called upon multiple times throughout different parts of a conversation or used across various conversation topics.
These blocks help in standardizing responses and actions, promoting efficiency, and reducing the need for duplicative work. They are fundamental in creating consistent and maintainable dialogues within the Virtual Agent, enhancing the overall functionality and user experience. This modular approach to building conversations ensures quick adjustments and scalability as business requirements evolve.