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As the guest check increases, guests' expectations also increase.

A. True
B. False

User SimUser
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1 Answer

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Final answer:

It is true that guests' expectations rise as the guest check increases, aligning with the perception of receiving higher value or quality of service in the hospitality and service industries.

Step-by-step explanation:

It is true that as the guest check increases, guests' expectations also increase. This concept can be understood in the context of hospitality and service industries where the value or quality of the service is often perceived to be aligned with its price. When guests pay more for a service, their expectations for that service correspondingly rise. This is because a higher guest check typically implies a higher level of service, amenities, or experience, leading guests to anticipate a more satisfying and faultless experience. The same principles that apply to hosting friends, where expectations are set for the roles of host and guest, similarly apply to professional hospitality settings. Failures to meet heightened expectations can lead to guest dissatisfaction.

User YichenBman
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