Final answer:
Diagnostic analytics is used when investigating anomalies or outliers in performance data to understand the reasons behind past performance deviations. Analytical intelligence is used when examining data to look for trends, as it involves evaluating and comparing information.
Step-by-step explanation:
Understanding Different Types of Analytics:
When investigating performance that was different than expected, such as anomalies or outliers, you are using diagnostic analytics. This type of analytics is focused on understanding the reasons behind past performance and why it deviated from expected outcomes or trends. In contrast to the other types, descriptive analytics would detail what has happened, predictive analytics would anticipate what might happen in the future, and prescriptive analytics would suggest actions to achieve desired outcomes.
With reference to question 16 mentioned, when examining data to look for trends, the type of intelligence you are primarily using is analytical intelligence. Analytical intelligence refers to one's ability to analyze, evaluate, compare, and contrast information. It involves problem-solving skills and the ability to understand complex ideas.