Question

the changes that aisha has introduced to his department has gone easily because whenever the department encounters a problem, the department gathers and reviews objectives, policies and standard routines in order to learn. this process is known as

Answer 1

The described process of reviewing objectives, policies, and routines in a department when a problem is encountered is known as organizational learning, which is part of a continuous improvement cycle. This process involves gathering information, expert advice, and conducting root cause analysis to improve department performance.

Step-by-step explanation:

The process that Aisha's department is using when it encounters a problem is known as organizational learning. This involves a cycle of reviewing objectives, policies, and standard routines to identify ways to improve and adapt. The phases described, such as Preparatory Phase, Implementation and Learning Phase, Program Evaluation Phase, and Development of Lessons Learned, are part of the continuous improvement cycle that is fundamental to organizational learning. This process is essential for a department to adapt to changes, solve problems effectively, and enhance overall performance. It includes various activities like gathering information from stakeholders, seeking expert advice, and conducting root cause analysis.