Question

Among the given aspects of personnel management, which one is not included?

a) Performance evaluation and salary review
b) Maintaining employment records
c) Recruitment and selection of new staff members
d) Using appropriate eye contact

Answer 1

Option d) 'Using appropriate eye contact' is not included in formal personnel management practices, which generally revolve around employee management and organization rather than nonverbal communication cues encountered during recruitment.

Step-by-step explanation:

Among the aspects of personnel management provided, option d) 'Using appropriate eye contact' is not typically included as a formal part of personnel management. While nonverbal cues such as eye contact can be important during the recruitment process, they are not categorized under personnel management activities. Personnel management primarily focuses on formal processes surrounding the management of employees within an organization. These processes include activities such as a) Performance evaluation and salary review, b) Maintaining employment records, and c) Recruitment and selection of new staff members. Each of these tasks plays a significant role in employee selection, management, and retention, ensuring the organization operates effectively.