Question

Which phrase best describes the goals and objectives of training?

a) training is simply the means for accomplishing the goals, and the goal is learning.
b) training is the process of acquiring knowledge and skills.
c) training occurs when employees develop an understanding and connection to work.
d) training occurs when a new behaviour has been learned and it can be thought of as a skill.

Answer 1

The best descriptor of training goals and objectives is that training is the process of acquiring knowledge and skills. It encompasses a range of methodologies and its effectiveness can be measured in various ways, including employee responses and performance outcomes.

Step-by-step explanation:

This encapsulates the essence of what training aims to achieve within an organization. Training serves not only as an orientation to company policies and culture but also as a way to enhance an employee's abilities to perform specific job duties. Successful training tends to include a mixture of methodologies such as lectures, discussions, self-instruction, and computer-assisted learning. Measurements of training effectiveness can be based on the immediate response of the employee, knowledge testing, behavior evaluations by supervisors, and performance outcomes like productivity and profits. Moreover, learning in the workplace often involves an associative learning process where employees form connections between various stimuli or events that occur, which can be seen through classical conditioning, operant conditioning, and observational learning. This plays a crucial role in how skills and behaviors are developed and reinforced in the professional environment.