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You are an office manager and are trying to find ways to enlarge or expand several clerical jobs that you supervise. What is your best approach?

a. more effectively match worker skills to job requirements
b. rotate employees among several positions
c. increase the number and variety of tasks or duties performed by each individual
d. reschedule work into a flextime arrangement

1 Answer

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Final answer:

To expand clerical jobs, the best approach is to increase the number and variety of tasks each employee performs, fostering job satisfaction, skill development, and promoting a flexible work culture prepared to tackle new challenges.

Step-by-step explanation:

Expanding Clerical Jobs

As an office manager looking to enlarge or expand clerical jobs, it is essential to approach the task with a strategy that not only maximizes efficiency but also enhances employee satisfaction and creates a dynamic work environment. One promising approach is to increase the number and variety of tasks or duties performed by each individual. This method offers a broader scope of work, which can lead to increased job satisfaction, skill development, and overall productivity.

While flextime arrangements and employee rotation are also viable methods to improve job dynamics, they may not directly contribute to the expansion of clerical roles in terms of job responsibilities. Matching worker skills to job requirements is essential, but expanding roles requires adding new tasks and challenges that encourage growth and learning. Taking this multifaceted approach not only leverages your team's abilities but also promotes a culture of flexibility and adaptability, preparing them to take on new challenges on short notice.

Moreover, fostering an environment where initiative is valued and encouraging proactive problem-solving can enhance the sense of ownership employees feel towards their roles. As they become more comfortable and efficient in their expanded roles, they might even identify areas of improvement or additional projects that can further contribute to their development and the organization's success.

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