Final answer:
A negotiation team member skilled in interpersonal and communication abilities helps prevent communication breakdowns by fostering a positive dialogue and collaboration through active listening, careful language choice, and a problem-solving focus.
Step-by-step explanation:
A member of the negotiation team who can reduce the likelihood that the team will fail to communicate and establish rapport with the other side is said to have strong interpersonal and communication skills. These skills encompass the ability to manage conversations about conflicts in a way that maintains a positive working relationship and includes taking turns speaking and listening, using language that bridges gaps, and expressing concerns constructively. Moreover, being open, transparent, and considering the larger context of relationships, such as those with a manager, are all critical to ensuring successful collaboration and negotiation outcomes.
The ability to remain calm, choose words carefully, listen actively, and focus on solving problems rather than assigning blame are key attributes in preventing communication failures in negotiations. Staying flexible, valuing human connection, and being resourceful are additional strengths that contribute to effective negotiation and conflict resolution. Practicing these approaches not only supports the establishment of rapport but also promotes a sustainable and collaborative team environment.