Final answer:
Organizations aiming to achieve ISO 9000 certification must create and document a Quality Management System, undergo an onsite assessment, and engage in ongoing audits. These steps ensure compliance with international standards for quality management and customer satisfaction.
Step-by-step explanation:
To become ISO 9000 certified, organizations must document quality procedures, have an onsite assessment, and have an ongoing series of audits of their products or services. Specifically, they need to:
- Create and document a Quality Management System (QMS) that meets the requirements of the ISO 9000 standard.
- Undergo an onsite assessment or audit by a certified body to verify that the QMS is in place and functioning effectively.
- Engage in regular audits, both internal and external, to ensure ongoing compliance with the QMS requirements laid out by ISO 9000.
It's worth noting that ISO 9000 refers to a family of standards related to quality management systems and is designed to help organizations ensure they meet the needs of customers and other stakeholders.