Final answer:
Business rules between an agent and customer include protecting customer confidentiality, ensuring timely delivery of products, and adhering to fair pricing policies.
Step-by-step explanation:
The business rules that govern the relationship between an agent and a customer typically include customer confidentiality, ensuring that any personal information shared by the customer with the agent must be protected and not disclosed without consent. Another critical rule is timely product delivery, which is crucial in maintaining trust and satisfaction, as customers expect to receive their products when promised. Additionally, fair pricing policies need to be in place to establish and maintain a trust relationship between the agent and the customer, preventing price exploitation and promoting fair competition.