Question

Which of the following is not an example of a specific method of closing the sale?

a. special concession close
b. summary-of-benefits close
c. direct appeal close
d. presumptive close
e. multiple options close

Answer 1

The option that is not an example of a specific method of closing the sale is factual information.

Step-by-step explanation:

The question is asking to identify the option that is not an example of a specific method of closing the sale. Let's examine each option:

1. Special concession close: This method involves offering a special deal or discount to persuade the customer to make a purchase. This is a specific method of closing the sale.
2. Summary-of-benefits close: This method involves summarizing the benefits of the product or service to convince the customer to buy. This is a specific method of closing the sale.
3. Direct appeal close: This method involves making a direct appeal or emotional appeal to the customer to persuade them to buy. This is a specific method of closing the sale.
4. Presumptive close: This method involves assuming that the customer will make a purchase and using language that implies the sale is already closed. This is a specific method of closing the sale.
5. Multiple options close: This method involves presenting the customer with multiple options or choices to encourage a purchase. This is a specific method of closing the sale.

Based on the above analysis, the option that is not an example of a specific method of closing the sale is d. factual information.

Providing factual information is not a specific method of closing the sale, but rather a general sales technique used throughout the selling process to inform and educate the customer.