Final answer:
The drawback of outsourcing benefits administration is that it can create a disconnection between employers and their employees' needs, which is true.
Step-by-step explanation:
One drawback associated with outsourcing routine benefits administration is the notion that employers will begin to lose touch with benefit needs and issues important to employees. This is indeed considered to be true. Outsourcing can lead to a disconnection between employers and their employees because the management of benefits is handled by an external organization, which might not be as attentive to the specific needs and concerns of the company's workforce. This could result in a lack of responsiveness to employee feedback and a failure to adjust benefits to meet evolving employee needs.