Final answer:
If the attempt to log on to Microsoft Exchange failed, there can be several potential issues: incorrect username or password, network connectivity problems, server issues, or an expired or locked account.
Step-by-step explanation:
If the attempt to log on to Microsoft Exchange failed, there can be several potential issues:
- Incorrect username or password: Double-check the credentials entered and ensure they are correct. Make sure the CAPS LOCK key is not accidentally enabled.
- Network connectivity problems: Check if you have a stable internet connection. If using a mobile device, ensure you have a strong signal.
- Server issues: The Exchange server may be experiencing problems. Contact your system administrator or IT department to investigate.
- Expired or locked account: If your account has expired or is locked out, you won't be able to log in. Again, contact your system administrator for assistance.
By troubleshooting these common issues, you can usually determine the cause of the login failure and take appropriate action.