Final answer:
The failure described is primarily a failure of user adoption, which is crucial for the effective integration and use of new health information technology systems by healthcare professionals.
Step-by-step explanation:
The failure of the new health information technology (HIT) system to bring about improved health care and high efficiency due to physicians not using the HIT as they should is primarily a failure of user adoption. User adoption is a critical component of HIT because it involves the willingness and ability of the users, in this case, the physicians, to effectively engage with the new system and integrate it into their daily practice. Without adequate adoption and acceptance by the users, even the most sophisticated HIT systems may fail to realize their intended benefits, such as better patient care and increased operational efficiency. This scenario underscores the importance of considering human-software interactions and the decision-making processes of healthcare professionals supported by the software system.
Moreover, the example highlights that the speed of technological evolution can often outpace our capacity to adapt, especially at the societal level. Effective adoption also depends on the perceived quality and utility of the new technology, and whether it aligns with the existing workflow and practice strategies of the medical staff. Addressing these issues might require a combined effort of training, customization of the HIT to better fit the user's needs, and iterative feedback loops to continually improve the system.
Answer: 4) User Adoption