Question

In delivering quality patient care, which of the following actions should be avoided?

1) Providing accurate and timely information to patients
2) Following proper hygiene and infection control practices
3) Communicating effectively with the healthcare team
4) Ignoring patient concerns and complaints

Answer 1

When delivering quality patient care, healthcare providers should avoid ignoring patient concerns and complaints. Effective communication, proper hygiene, and patient privacy are crucial components of patient care.

Step-by-step explanation:

In delivering quality patient care, the action that should be avoided is ignoring patient concerns and complaints.

Rather, healthcare providers should strive for effective communication with both patients and the healthcare team, follow proper hygiene and infection control practices, and provide accurate and timely information to ensure the best outcomes for patient care. Ignoring patient concerns can result in a breakdown of trust, potential exacerbation of conditions, and might lead to negative health outcomes and legal issues.

Additionally, given that patient privacy is a major concern, healthcare policies must address the ethical considerations involved in treating minors and maintaining confidentiality while also considering the need for parental awareness of the patient's condition.