Final answer:
If a medical assistant didn't recommend the rest, ice, compression, and elevation (RICE) method, the patient is likely to have a sprain or strain.
Step-by-step explanation:
If a medical assistant didn't recommend the rest, ice, compression, and elevation (RICE) method to a patient who called the office to report an injury, the patient is likely to have sustained a sprain or strain.
Sprains and strains are common injuries that can occur to the ligaments (sprain) or muscles/tendons (strain) due to stretching or tearing. The RICE method is a standard treatment for these types of injuries, which involves resting, applying ice, compression with a bandage, and elevating the affected area to reduce pain and swelling.