Final answer:
Pharmacists are crucial in addressing patients' drug-related queries due to their extensive training in chemistry and biology, their capability to advise on drug selection, dosage, interactions, and side effects, as well as their capacity to instruct patients on proper medication use.
Step-by-step explanation:
Technicians should refer patients with drug questions to a pharmacist for several critical reasons. First, pharmacists have extensive knowledge of chemistry and biology, which allows them to understand the complex effects that drugs have on the human body. Second, pharmacists are trained to provide expert advice on drug selection, dosage, interactions, and side effects. Lastly, they can offer personalized counseling to patients on the proper use of medications, including the correct timings and methods of administration. These skills enable pharmacists to ensure patient safety, optimize therapeutic outcomes, and minimize the risk of medication errors.