Question

Choose all of the following that are critical success factors:

a) Profitability
b) Customer satisfaction
c) Employee morale
d) Office supplies

Answer 1

Profitability, customer satisfaction, and employee morale are critical success factors in business, while office supplies are not.

Step-by-step explanation:

Profitability, customer satisfaction, and employee morale are all critical success factors in business.

Profitability refers to the ability of a business to generate profit and sustain its operations. Customer satisfaction is important because happy customers are more likely to continue purchasing products or services from a business. Employee morale affects productivity and job satisfaction, which in turn contribute to the success of a business.

On the other hand, office supplies are not typically considered critical success factors. While they may be important for day-to-day operations, they do not directly impact a business's profitability, customer satisfaction, or employee morale.