Final answer:
Small businesses often have the advantage of providing more personal service and reacting quickly to changes, which stems from their flexibility and shorter command chains. Thus, the statement is true.
Step-by-step explanation:
The question addresses an advantage that is often attributed to small businesses: the ability to provide more personal service and the ability to respond quickly to changes and customer needs. Compared to larger corporations, small businesses can often be more flexible and adaptable, which allows them to offer more personalized attention to their clients.
This agility stems from shorter chains of command and a closer understanding of their customer base, while larger firms often deal with more complex structures and potentially slower decision-making processes. Therefore, the statement that more personal service and the ability to respond quickly is an advantage for small businesses is true.
In addition, small businesses have the ability to respond quickly to changes in the market or to customer demands. They are often more flexible and agile compared to larger businesses which may have more bureaucratic processes and decision-making structures.
Therefore, it can be concluded that the statement is true.