Final answer:
Conduct a thorough review of the insurance paperwork to identify errors causing claim denials. Communicate with the insurance company for common reasons and educate staff and patients on proper completion of forms.
Step-by-step explanation:
The action that would assist the coordinator in identifying areas where errors in patients' insurance paperwork are causing claim denials is conducting a thorough review of the paperwork. This would involve carefully checking each section of the insurance forms, such as the patient's personal information, policy details, and the services billed. The coordinator would need to identify any discrepancies or missing information that may lead to claim denials.
For example, if the insurance paperwork does not include the patient's correct policy number or if the services billed do not align with the patient's coverage, it could result in claim denials. By conducting a detailed review, the coordinator can identify these errors and take steps to correct them.
Additionally, the coordinator can also communicate with the insurance company to understand common reasons for claim denials and educate staff and patients on proper completion of insurance forms. This proactive approach can help minimize errors and reduce claim denials in the future.