Question

A telephone is ringing in an area of the laboratory in which the phlebotomy technician is the only person present. The technician should?

Answer 1

The phlebotomy technician should answer the ringing telephone as it may relate to important communications for patient care or lab operations.

Step-by-step explanation:

If a telephone is ringing in an area of the laboratory where a phlebotomy technician is the only person present, the technician should answer the phone. It is part of the technician's professional responsibilities to handle incoming calls, which may pertain to patient inquiries, test results, or urgent communications from medical staff. Ignoring the phone is not advisable as it could lead to missed critical information or delays in patient care. Professional conduct and courteous communication are important, even if it means momentarily stepping away from other duties.