Final answer:
It's unclear without additional context.
Step-by-step explanation:
The question is asking if Ken Townsend came up with a process to save Mr. Lennon time and effort. Without any additional context, it is difficult to determine the specifics of the situation. If Ken Townsend is a historical figure related to Mr. Lennon, then it could be a historical question. However, if this is a fictional scenario or related to a different subject, then the answer would vary accordingly.