Final answer:
To troubleshoot login issues with a UF-affiliated website, check for maintenance, clear the browser cache, consider resetting the password, or contact the website administrator.
Step-by-step explanation:
When a user is having difficulty accessing a UF-affiliated website and cannot log in, there are several troubleshooting steps one can take. The first step should be to check if the website is down for maintenance, as this would affect all users. If the site is operational, the next step would be to clear the user's browser cache as outdated information could be causing the issue. Only reset the user's password if there are indications of password-related issues, like incorrect password errors. Lastly, if none of these steps resolve the issue, contacting the website administrator may be necessary to address potential back-end problems. It's best to follow this process methodically to efficiently diagnose the access issue.