Final answer:
To add a TA to a Canvas course, the first point of contact should be the instructor of the course. If the instructor cannot add the TA, the IT department may be the next appropriate contact. The Canvas support team and the student advisor are not typically responsible for adding users to courses.
Step-by-step explanation:
When a Teaching Assistant (TA) needs to be added to a course in Canvas, the appropriate person to contact would generally be the instructor of the course. The instructor usually has the necessary permissions to add users, such as TAs, to their course in Canvas. Contacting the instructor directly will streamline the process of getting the TA added to the course.
It is important for TAs to be connected to the courses they are assisting with to ensure they can provide the necessary support to students and manage course materials. In situations where the instructor might not have the correct permissions, the next point of contact could be the IT department of the institution, as they often handle technical aspects of course management systems like Canvas.
Reaching out to Canvas support team is generally reserved for technical issues with the platform itself rather than course enrollment or user permissions, and the student advisor may not have direct access or authority to modify course enrollments in Canvas. Thus, starting with the course instructor is the recommended action.