Final answer:
The pieces of information that must be included in tickets referred to consultants may include client information, issue description, request details, background information, and supporting documents.
Step-by-step explanation:
The pieces of information that must be included in tickets referred to consultants will vary depending on the specific context and industry. However, some common pieces of information that may be included are:
- Client information: The name, contact details, and any relevant background information of the client who needs consulting services.
- Issue description: A clear and concise description of the problem or challenge that the client is facing and needs assistance with.
- Request details: Specific details about what the client is requesting from the consultant, such as deliverables, timelines, and expected outcomes.
- Background information: Any relevant background information about the client's industry, company, competitors, or previous consulting work that may help provide context to the consultant.
- Supporting documents: Any relevant documents, reports, data, or analysis that the client has provided or that the consultant may need to review.
These are just some examples, and the specific information included in tickets may vary depending on the nature of the consulting work.