Question

If a client's Social Security Number (SSN) is incorrect, what should you do?

1) Record the correct SSN in the Directory Issue Specific
2) Ignore the incorrect SSN
3) Refer the client to the staff for correction
4) Delete the client's SSN from the records

Answer 1

If a client's Social Security Number (SSN) is incorrect, the appropriate action is to refer the client to the staff for correction.

Step-by-step explanation:

If a client's Social Security Number (SSN) is incorrect, it is important to take the necessary steps to correct it and ensure the accuracy of records. Ignoring the incorrect SSN or deleting it from the records could lead to further issues and hinder the client's ability to access services or benefits. The appropriate action to take is to refer the client to the staff for correction. This will enable the staff to update the client's SSN with the correct information and maintain accurate records for future reference.